Still no repair service from Telkom

Well, no surprise, my line problem from Telkom is still not solved.<br> <br> Their response on my previous complaint, dated 26 February 2016, was a reference number and no further action. My original complaint is still the same. I did contact them again telephonically, but still a technician to repair their useless line is nowhere to be seen. See my original complaint below Telkom.<br> <br> Telkom's Panorama exchange is JUST ABOUT non functional and as such we receive terrible service from them. after logging numerous faults and not receiving any solution to our problem regarding our extremely slow ADSL internet speed, this writing will hopefully help to restore proper service on my ADSL line. TELKOM - PLEASE INVESTIGATE as this is now 5 months paying for an ADSL service that is non-functional. See fault report number 1482CRK ***6.<br>