still no refund

i am still waiting for my refund, this is after i send u sufficient proof that u deducted from my account after i cancelled my service if u in December 2014. I am still receiving bills even though my line was cancelled. I ha e also send u the proof of this plus the statement of my bank account but i am still waiting for an response. This is now my third hello peter complaint with out a resolution. I am giving u 2 business days to refund be and cancel all things connected to my name. If i get no response to this then i will log an complaint at the offices of the ombudsman.