STILL NO R499.00 CREDIT!!

<p>`Hi Telkom, have you forgotten about me?!</p> <p>I am still waiting for my R499.00 credit. I spoke to Mfundo who at the time, reassured me that she will get this resolved. She asked me to send her my bank statement as proof that the R499.00 was deducted which I had done, she said don't worry ma'am we will allocate the R499.00. </p> <p>3 days later a debit of R1318 was deducted. I AM ANGRY!!!</p> <p>Case Number: ********** 6 (Not sure if this even means anything)</p> <p>I HAVE NOT RECEIVED ANY FEEDBACK!!</p> <p>I have now received another statement showing a total of R1096.60 owing.</p> <p>WHERE IS MY R499.00 CREDIT TELKOM!?</p> <p>I am stopping debit orders for Telkom with my bank until this is resolved! and I will not recommend that Telkom Service to anyone! </p> <p>And why does it seem like the only time I get feedback is when I log a complaint on Hello Peter? </p> <p>CAN SOMEONE PLEASE CONTACT ME - I am appalled by the service I have received and regret choosing Telkom as my service provider, now I'm stuck with you for 2 years!</p>