Still No Progress on my Order

I have posted a complaint last week as well about Telkom not installing my Telephone line because they want me to arrange access to the premise which is not my job. Its Telkom's infrastructure and they need to arrange this and get my telephone line connected.<br> The only feedback I received was \A technician\" was scheduled for that day.<br> Saturday a technician came only to tell me exactly what I already know. Since then once again NO PROGRESS.<br> Why does it always need to be such a struggle to get things done through Telkom??<br> Can Telkom please sort this out now!!!"