Still no phone call

<p>This is my second time im on here complaining of service or no service from Telkom, You guys have still not contacted me to make an appointment to sort out my dilemma, I have send you my contact details my ref numbers but still no joy, please note that I have reveresed my payments to you, why should i pay you if there is no service, please note that i would like someone at your offices to call me to cancel my contract i dont want it anymore, it work fine for the 1st month but not anymore, i dont want an agent to come see whats the problem i want to cancel it, i will go to the ombudsman if needed, i will give you 5 working days starting today 15.06.2016 to contact me then i will take further steps. My number ********** </p>