DB
Duncan B
1 reviews | Active since Jul 2011
22 Oct 2015, 12:47
Still no phone after 5 weeks
We reported that our line was down 5 weeks ago, a technician came through to the house 3 weeks later and supposedly fixed the fault. 2 days later the line was worse than ever. We reported it again, and a technician said he would be coming through to fix it and we are sill waiting.. We have called 3 times now to report the fault. I use this line for my business and I am losing out on business. This service is not acceptable
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Replies (1)Telkom's replyOfficial
22 Oct 2015, 13:26Hello dbell,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM159946
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM159946
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply22 Oct 2015, 13:26
Official
Hello dbell,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM159946
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM159946
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
