MN
Marius N
1 reviews | Active since Jan 2014
02 Nov 2015, 12:09
Still NO PHONE!!!
Utterly Disgusted: Received the a reference number on previous response but still Telkom did not contact. received sms with tracking number for courierIT from Telkom - can't track the number as it does not exists on courierit's system. According to them, Telkom did not even dispatch the parcel and that is the reason why I am unable to track my parcel.<br> <br> TELKOM just seems to disappoint more and more and is useless!!!!!
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Telkom's replyOfficial
02 Nov 2015, 12:37Hello Marius_N,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM161433.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM161433.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply02 Nov 2015, 12:37
Official
Hello Marius_N,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM161433.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM161433.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team