Still no Order for a line after 7 working days

Item: Telkom
Rating: 2
Author: Cornelius R

I app**** for a new Telkom line and ADSL service on the Telkom website. After a week of no response from them, I went to the local Telkom Shop to apply. I completed the forms and handed them in at WaterFall Mall branch last week Wednesday. It's now a week and a half later, and still no Order number. What more must I do to hand you some money??

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Replies (1)

Telkom's replyOfficial

31 Jul 2015, 14:34

Hello nelisvr,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM130307

Regards
Luleka
Telkom Social Media Team

Telkom's reply31 Jul 2015, 14:34

Official