MS
Marius S

1 reviews | Active since Jan 2010

20 Dec 2016, 08:07

Still no LTE

<p>So since I posted last week we had a phone call promising us that our internet will be sorted. They will send somebody out, but after phoning them numerous times again the call has never been loged to send someone out. </p> <p> </p> <p>I get the idea the people at telkom is only there to get a salary, they dont really care about customer service or the product they sell, just as long as they receive there pay every month. </p> <p> </p> <p>So yes, after saying sorry for any inconfenience we might have had, I just want to inform telkom that doesnt mean a thing to us, just another lie, if you really cared you would have fixed the problem!!! </p> <p>So why must i pay for a service I dont receive????</p>

0
Replies (1)
Telkom
Telkom's reply20 Dec 2016, 10:49
Official

Hi Marius003

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
Keagan
Telkom Social Media Tea

Best regards,