Still no line at my house after requesting in Dec

My first request to move my line from my old house to my new house was in December, since then I have phoned and messaged on Facebook and doing online requests and beging and pleading and complaining on Hello Peter and more than a month later still nothing! Will someone just help me get internet at my new house. I work from home. This is costing me money. I will sue for loss of income. I have been beyond patient. Just help me!