1 reviews | Active since Apr 2017

23 Oct 2017, 12:06

Still no landline

Despite a message from Telkom to say landline was fixed and if not so, re-log a fault IT HAS NOT BEEN FIXED!! Why do the repairmen not first telephone the landline to see if it's working or not before declaring it operable by SMS nad then it NOT ACTUALLY WORKING. So essentially one has to start from scratch a are-register a fault instead of being able to go back to the original fault reference no.

0
Replies (1)
's update09 Nov 2017, 06:31
Reviewer Update
Yet another week has gone by and still no landline despite the normal promises. This fault was originally logged on 7 August....more than THREE MONTHS AGO!!!!!!! I'm finally after THIRTY YEARS AS A FAITHFULL TELKOM CUSTOMER about to give up on them and cancel my landline. It is pointless to pay for a service that one doesn't get......let's see if aTelkom responds today?????