LR
Lauren R
1 reviews | Active since Nov 2014
23 Apr 2015, 12:13
Still no land line repair - cables ******????
Over a month and still the land line has not been restored at ***. Staff have been to the Telkom Centre in Kempton Park several times and are told a variety of stories as to why it is not fixed - the latest being that unhappy Telkom technicians have pulled out all the cables! The original story was a truck drove into the Telkom pole. That was a month ago.<br> Ref number: 43BRK130415
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Telkom's replyOfficial
23 Apr 2015, 14:39Hello LaurenTRey,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Please note that one of our technicians will be in contact with you, so that he can assist further.
Your reference number is SM106035.
We apologise for the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Please note that one of our technicians will be in contact with you, so that he can assist further.
Your reference number is SM106035.
We apologise for the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply23 Apr 2015, 14:39
Official
Hello LaurenTRey,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Please note that one of our technicians will be in contact with you, so that he can assist further.
Your reference number is SM106035.
We apologise for the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Please note that one of our technicians will be in contact with you, so that he can assist further.
Your reference number is SM106035.
We apologise for the inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team