Still No Joy from Telkom

<p>I initial complained on the 12th September received a reference: A ********** 5 and eventually received my phone. However 72 hours have passed and still no service, my phone is not activated, my current number has not been imported.... and still no information on the insurance. I am now dealing with Cresta branch and to date all I receive is the "back office is working on it".... </p> <p> Is this how customers are treated in that we have to beg for service . 72 hours, that is 3 days without a active mobile phone this is insupportable service from Telkom. Furthermore, Vodacom has advised that my number has not been ported .So Telkom, after 72 hours nothing has been done only a phone with no service was provided </p> <p> </p> <p>Will someone in a senior level please assistance?</p>