1 reviews | Active since Jul 2016

17 Sept 2018, 11:02

Still no Internet connection

Been without Internet for 5 days, Telkom has yet to resolve my problem. I agree payment was made late, but to reconnect me after full payment was made on the 13th September 2018. Still waiting, have called 4 times, just to be told to wait another 24hrs.

Why???? What is so darn difficult that you can't reconnect me over the phone.

This is ridiculous.

0
Replies (1)
Telkom
Telkom's reply25 Sept 2018, 13:13
Official

HI ryan-shimmon

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. The account displays errors. I have logged an incident to amend and reactivate the line. Further available updates will be provided to you ass soon as possible.

Interaction REF: AI***

Regards
Keagan
Telkom Social Media Team

Best regards,