AVvZ
Annalize Veldhuyzen van Zanten
1 reviews | Active since Jan 2016
15 Jan 2016, 15:24
Still no Internet after three weeks!
I submitted a fault report on 27 December. Did not receive any feedback. Placed a Hello Peter complaint on the 10th of January, had a technician at my house on the 11th to \fix"the error (It unfortunately took a Hello Peter complaint to receive any feedback) . After an hour of having internet"
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Replies (1)
Telkom's replyOfficial
15 Jan 2016, 18:04Hello AnnalizeVvz,
We sincerely apologise for the inconvenience. Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference remains SM185541
Regards,
Moenieb.
Telkom Social Media Team.
We sincerely apologise for the inconvenience. Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference remains SM185541
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply15 Jan 2016, 18:04
Official
Hello AnnalizeVvz,
We sincerely apologise for the inconvenience. Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference remains SM185541
Regards,
Moenieb.
Telkom Social Media Team.
We sincerely apologise for the inconvenience. Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference remains SM185541
Regards,
Moenieb.
Telkom Social Media Team.