JR
Juan R

1 reviews | Active since Jul 2011

31 Aug 2016, 20:57

Still no internet after a month

<p>The beginning of August my dsl line was supposed to be migrated back to telkom. My internet was up and running before the migration after cancelling with my previous isp. The line was migrated as a phone line only without my consent which took 7 working days. My internet was up and running when it was supposedly a phone line only. 2 days later my internet was disconnected, again without my consent to be migrated as a dsl line. It has now been 12 working days and my internet is still down. I would like my line to be migrated as a dsl line only since this can be done the other way around. If not restored by tomorrow, I would like some remuneration and compensation with regards to the consumer protection act. It is now a full month that I'm without internet and paying an isp for a service they can't provide solely due to the ignorance and incompetence of telkom's employees.</p>

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