Still no internet

A week after taking out uncapped wifi we still have no installation of the line. Your technician Zola was supposed to come lasr Thursday. He called me the morning to say they will come the Friday as its raining. He came after 11 Thursday and told my husband they will come Saturday as the box and poles are still wet. Friday came, I called him and he **** and said my husband said nobody is home Friday... REALLY???? Then he said the call centre will call me again. No call on Friday. I called and system was apparently down. Then called Saturday after 8 spoke to Dirvon who said the technician will call in an hour and come out and nobody called or came. Monday nobody called me. Each time I called Telkom nobody answered after holding for an hour 3 times. I really wanted to give Telkom the benefit of the doubt despite being warned about the bad service but really regretting this now... am i ever gonna get my internet??? I want this sorted out before the end of the wee**** Right now Id rather cancel the whole damn thing than continue doing business with this company.