Still no internet
<p>We app**** for a ADSL line from Telkom on 10 Feb 2017. After I colplained we received a SMS that the order was finilised but we still have no internet. I went to the branch and accoring to them the order is finilised on one system bur on the other system I was not send to the technitions and was not activiated, I received an IPAC number. Every Saturday for 2 months I go stand in the que but nothing happens. It in now 15 weeks and we still have no internet. In the mean time Telkom has started billing me for the ADSL line that is not working.</p> <p>I don't know what to do anymore.</p>
Hi lu-gerda-de-klerk,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Hi lu-gerda-de-klerk,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Good day,
It has been 2 months since my first review and still no internet.
Good day,
It has been 2 months since my first review and still no internet.