Still no internet

<p>After logging my billing complaint months ago, having it marked as 'urgent' on 15 July (ref ********** 8) it has not been resolved. My internet has been disconnected since 19 September and even though I've sent over 40 messages to Telkom since then alone! My complaint STILL has NOT been resolved! This morning I went to Telkom Clearwater to resolve it in person only to spend half an hour on the phone to get a second reference number ( ********** 9) and told that the credit department would contact me within 10 days. I got very angry complaining that I still had no internet at home, so the lady over the phone told me that she had reconnected the internet. I am home now, have reset my modem TWICE, but STILL have NO Internet!!!!!</p>