RB
Roger B
1 reviews | Active since Apr 2015
27 Apr 2015, 10:33
Still no internet
Adsl line still not working after 3 weeks. Escalated numerous times and nobody returned the call. Was told technician would call us in 72 hours, still waiting after a week. Then still to be charged for a service that hasn't been working. What next? I will probably be told its been escalated again.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
27 Apr 2015, 11:22Hello rbowers,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106602.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106602.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply27 Apr 2015, 11:22
Official
Hello rbowers,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106602.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106602.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team