Still no installation of ADSL line.

I app**** for an ADSL line to be connected at my house. I previously had one, but because of poor service cancelled it. New year, new opportunities.... They sent me a SMS confirming an installation for the 16 January 2018, I had to even go online and confirm this appointment. No-one pitched. I called in and was told the technician said he was too buy and someone would be assigned the next day. Nonone come the next day. I called in and was told that the new technician they assisned it to didnt actually exhist, they would correct this. Thursday none come. I called again and was told that a technician would be assigned and i would receive a confirmation. I had to speak to a manager before a SMS for the 19th was sent. No-one has pitched today either. The agent told me the manager was on the line having a technician assigned so couldn't talk to him because he was on the line for me, but he would call me back. He never did. 2 hours later I called and insisted on speaking to the manager, he had no idea what I was talking about or who I was. The managers I dealt with were: Thabelo Matamela, Ntombeseto Nsumolo, and Thabiso Motlathlo. I still don't have an ADSL line and I think they have run out of lies. If there were another way of getting ADSL I would.