CC
Corne C

1 reviews | Active since Apr 2014

19 Oct 2015, 23:01

STILL NO INSTALLATION AFTER ALMOST 2 MONTHS

Dear Telkom here we are again,<br> <br> It's been almost 2 months that I am waiting for you to do some work and install my ADSL line. You send a technician and when he got here the excuse was that they need to lay down new lines (which I completely understand). BUT I did not know that it takes more than a week to lay down the necessary lines for me to have my ADSL. <br> <br> Then you have the nerve to send a technician on Saturday (17/10/205) without PRIOR NOTICE when no one is home. You seriously need to work on your communication skills considering that you are in the communication business. <br> <br> I just want to know should I start emailing the CEO of Telkom before I will get the service that I require and paying for????<br> <br> When will my ADSL LINE BE INSTALLED ??? <br> <br> DO YOU NEED MORE WORKERS. TRAIN ME then I would Help THE DOORNPOORT AREA FREE OF CHARGE seeing that you are so over worked these days, and I could at least get myself up and running because you don't wont to help me quickly.<br> <br> PHONE ME ON *** ANY TIME BECAUSE I AM AVAILABLE AND LETS TALK ABOUT GETTING THIS LINE IN.<br> <br> Kind Regards,<br> Corne Coetzee

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Replies (1)
Telkom
Telkom's reply20 Oct 2015, 01:57
Official
Hello Santaclause,

Hi, we will get our Technical team to investigate this and feedback.

Your reference number is SM152853

We apologize for any inconvenience caused.

Regards,

Eric
Telkom Social Media Team
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