Still no installation after 3 weeks
<p>In the second week of april I ordered and paid for the installation of a telephone line into my house. After a week i received my order nr: *** and since then ive been waiting, in the week after i received my order nr. I received a message saying a technician has been dispatched to install your telephone line, the technician contacted me and set a time, he then arrived 2 and a half hours late just to leave and said he'd return 3pm that day but then didnt show. I then email about this and received no reply. The next couple days i kept receiving a message each day saying a technician has been dispatched but no one showed. I then contracted telkom via the online chat system 2 weeks ago and they told me ill be contracted but still nothing. This is just poor service.</p>
Good day.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
Please also provide your ID number by sending us a private message or an e-mail to ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
Please also provide your ID number by sending us a private message or an e-mail to ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
