Still no installation

I app**** for a DSL line from Telkom July 26. I was advised that installation would take place on the 1st of September. The technician came and said there was no signal from the pole and that a different department must look into it. After numerous calls, escalations and 2 more visits from the same technician I still have no internet. The service delivery of Telkom is appalling. There is no one that takes any responsibility for what is happening. I, as the customer, must just make myself available the WHOLE day on a certain date, then nothing happens. I call back, wait for another date and nothing happens, call back etc etc. the matter has been escalated twice. I am frustrated since I have lost income to attend the different dates they said they would do the installation and I still have no internet.<br>