WS
Werna S

1 reviews | Active since Oct 2015

16 Oct 2015, 11:15

Still no Handset after 10 days!

I have signed a contract at the Telkom Westgate shop for a new Samsung tablet. I was advised that they don't have stock, but are expecting it to arrive on the Friday, 9 October.<br> <br> I have since called them, and visited the branch, and I am told the same story every time.<br> <br> This is pathetic, as come month end, I will be expected to pay my contract, but I don't even have a handset to make use of the contract.<br> <br> Simon there couldn't, or didn't want to, tell me if any other branches has stock, and he cant say when they will ever get stock.<br> <br> I want this to be resolved, and get my tablet urgently.

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Replies (1)
Telkom
Telkom's reply16 Oct 2015, 11:43
Official
Hello WernaStevens,

Thank you for making contact with us and taking our call.

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa
Telkom Social Media Team