Still no follow up despite hello peter!

I complained about lack of feedback for installation for my Telkom adsl line. You contacted me twice to verify my address. I do not know the landline of anyone in the complex. That is not my job. You should be able to come out and see that we have infrastructure. You then did not follow up and this was almost a week ago. What is going on???? Where is my line? When is someone coming out? I need adsl badly but because your ineptitude, I have nothing. Also, because you have the monopoly on this kind of service I can't go anywhere else for a line. I need my adsl sorted. I will continue to leave negative reports until you sort this out. Unacceptable.