Still no fix on my line

Once again I have waited 2 weeks for something to happen. I believe 2 technicians have come out to find a problem and multiple phone calls from multiple technicians and other staff including a lady called Zola who said she would call me back but never did. Once again more people have **** to me say the exchange in my area either cannot handle a 10mb line or saying that my house is to far away and that is the reason I can't get a speed over 2.6mb even though the users of the house before me had a 10mb line. <br> I am going to ask once again that a technician does not call be to ask to look at my line but rather have a regional manager contact me so I can resolve this issue