BS
Beverley S
1 reviews | Active since Jul 2015
12 Feb 2016, 09:44
STILL no fiber and incorrect billing since October
We switched over to telkom fiber from adsl in October 2015. We cancelled our adsl and landline. We ordered the 40mps and 100g promo. We don't even have 4mbs and since Jan we have NO internet. Also I get billed for adsl, landline and fiber!!! I think I need to start charging telkom for Vodacom data I have to buy to do my work. I have reported the same problem so many times and the last 2 x they didn't even bother to respond. I think it's time to cancel my contract with telkom. Thank you telkom for the worst service in SA.
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Telkom's replyOfficial
12 Feb 2016, 10:37Hello catcrazyza,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM195893
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM195893
Regards
Luleka
Telkom Social Media Team
Telkom's reply12 Feb 2016, 10:37
Official
Hello catcrazyza,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM195893
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM195893
Regards
Luleka
Telkom Social Media Team