MA
Moeneefa A
1 reviews | Active since Jan 2016
06 Feb 2016, 20:50
Still no feedback to cancellation
Another week gone...another debit has gone off & your consultant still hasnt contacted me! WHEN IS THIS ACCOUNT BEING CANCELLED AND MY MONEY REFUNDED?
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Replies (1)
Telkom's replyOfficial
06 Feb 2016, 21:00Hello moen578,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that we are aware of your query it has been escalated to the Mobile department, feedback will follow.
Your reference number remains SM188436.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that we are aware of your query it has been escalated to the Mobile department, feedback will follow.
Your reference number remains SM188436.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Telkom's reply06 Feb 2016, 21:00
Official
Hello moen578,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that we are aware of your query it has been escalated to the Mobile department, feedback will follow.
Your reference number remains SM188436.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that we are aware of your query it has been escalated to the Mobile department, feedback will follow.
Your reference number remains SM188436.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media