Still no feedback or resolution 10 weeks later

After TEN WEEKS from the first time I logged a call for incredibly slow LTE, I have logged calls, contacted the call centre many times, escalated the call many times, sent many emails, and yet this case does not appear to get any further. Supposedly the max time is three weeks for Telkom to resolve a case well we are now <br> I logged a complaint on this site, SM205842 FOUR WEEKS AGO, and I still wait. Constant promises of feedback, and apologies, but still nothing is done to fix the issues. The customer service levels are incredibly poor, and the worst I have seen from any service provider.<br> It is simple, Telkom needs to tell what they are doing about the issue and the time frame in which it will be fixed. TWO MONTHS have passed, an telkom is not providing the service advertised and promised.<br> Enough now, this must now be fixed.