Still no feedback on cable fault

<p>My line (landline + ADSL) has been down for the past 4 weeks. I have contacted Telkom multiple times (counting 9 now) via phone, online and even this same site. I have also escalated the matter twice. Everytime I get the same response - 'There is a cable fault.' It seems that the technition cannot fix until the cable is fixed. This makes sense. Yet no one is following up on the cable fault. Surely I am not the only one affected if it is a cable fault. None of my neighbours have this problem. No one can give an ETA. No one can give more information. Everytime I am promised a response on the matter and yet no one does.</p> <p>I now have to resort to paying for mobile data bundles for work which is costing me a fortune. I work from home. This is rediculous. Everytime I speak to friendly people on the support calls with hope. Now knowing that this is only to give you false hope.</p> <p>Will start looking for other service providers now as this is just not working.</p>