Still no feedback from TELKOM

This is my 3rd complaint. I just dont get any feedback from Telkom whatsoever.<br> I want my telephone line connected at my house. When they were there they said they need to gain access to someone else property to do the connection. After that they haven't done anything again to do the connection, and I dont here anything from them regarding the matter.<br> This is really unacceptable service. What should I do to just get my line connected?