Still no feedback from Telkom

So I reported an issue on the 22nd of February:<br> <br> Signed up for the 10 gig LTE internet bundle on 29-01-2014. <br> But the person who loaded the contract loaded it as a 60 months contract. A case has been logged in December if I remember correctly ***5 but the issue has not been resolved. I am getting emails and sms to say that I due for an<br> upgrade witch is obviously not the case. <br> <br> <br> <br> I would like this mistake to be fixed. And be on the correct term of 36 months. If this can not be done please cancel my contract and I will sign up for a new one.<br> <br> Got the following reply:<br> Hello coenjnr,<br> <br> This response serves as confirmation that your query has been received. <br> Your reference number : SM203750.<br> A consultant from our mobile team will be in contact to assist with the query. <br> <br> Regards<br> Telkom Social Media Team.<br> <br> <br> Still no contact from Telkom Mobile and I am still on a 60 month contract and not 36 months.<br> My contract is suppose to end end January 2017.