Still no feedback from Telkom

From my previous post, I received a call from the call centre stating that they would now cancel my contract. I was suppose to get all the cancellation documents the next day. It is now three days later, I called the call centre and to my surprise they don't know anything about my situation. It is now seven and half months trying to resolve this problem . I cannot utilise a service that I am paying for. My advice to the people out there, do not use Telkom. They are useless. Via Vodacom too much signal. I am still awaiting a call from the Centurion branch manager, Yoggie. Like I said before she is the most *********** person. I am now sick and tired of Telkom. I actually feel like going into the branch and beating the hell out them. This is my third post on hellopeter. I would like Telkom's CEO to call me and explain ????