LM
Leighton M

1 reviews | Active since Jan 2015

19 Nov 2015, 11:43

Still no feedback....fourth time i'm reporting!!

Still no feedback on this complaint:<br> http://hellopeter.com/complaints/still-no-feedback-third-time-im-reporting-***<br> <br> I am totally disgusted!!!! Not only did no-one get back to me regarding my (multiple) complaints about my bill but also got an sms that my line would be cut due to non payment, One line as well as my home WIFI has been cut off! How can i pay a bill that is still being disputed and then Telkom has the audacity to cut me off due to non payment!<br> <br> If you have a look at my history over the past year i have never paid more than R2000 or so for my two cell phones and WIFI at home. How can it then jump all of a sudden to double that amount in one month!!! I am seriously considering lodging a complaint with the Consumer Protection Commission!<br>

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Replies (1)
Telkom
Telkom's reply19 Nov 2015, 13:25
Official
Hello mrleigh1027,

Thank you for allowing us the opportunity to assist further with your query.

Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM154596.

We sincerely apologise for the inconvenience.

Kind Regards,
Colleen
Telkom Social Media Team