RW
Reece W

1 reviews | Active since May 2016

17 Jun 2016, 18:50

Still no feedback, **** apologies and lies again

<p>Still no feedback, bad service yet again. They apologise yet they do not treat the issue as urgent when they have already **** multiple times and just keep passing the buck or not caring. ADSL is still down. For two weeks now. This is getting very serious. </p>

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RW
Reece W's update18 Jun 2016, 22:38
Reviewer Update

Hi Moenieb, thanks for the reply. Please, please, please can you follow up on this as soon as possible, and provide feedback as soon as any action is taken. At the end of the day all I want is a basic working line/service which Telkom has utterly failed to provide. Continuous issues which should be easy and quick to resolve have proven to be a monolithic task for a seemingly inline and turned around company(referring to your fabricated turnaround strategy). This I feel would make an enlightening case study for Telkoms self improvement strategy. Thank you.