DP
DANIELA P
1 reviews | Active since Oct 2012
16 Mar 2016, 08:58
Still no feedback and deposit
This is now my third complaint about the lack of feedback, on this matter.<br> It is absolutely awful how you treat your customers, and I will be taking this further if I do not get a response as promised (please refer to the records)<br> My mother still has not received her deposit, please can I get feedback as I will take this to the CPA.<br> In terms of Treating Customers Fairly, there is absolutely none at Telkom.<br> I have not received feedback as promised.<br> Secondly you are holding a 76 year olds deposit she paid and rightfully deserves to get back.
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Replies (2)
Telkom's replyOfficial
16 Mar 2016, 09:44Hello daniela83,
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
Telkom's reply16 Mar 2016, 09:44
Official
Hello daniela83,
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
DP
DANIELA P's updateReviewer Update
15 Jun 2016, 13:03Still no feedback.
Its a matter of refunding my mothers telephone deposit!
DP
DANIELA P's update15 Jun 2016, 13:03
Reviewer Update
Still no feedback.
Its a matter of refunding my mothers telephone deposit!