Still no feedback!

So I have an ongoing complaint with regard to signal at my house and I get the following response:<br> ---<br> Good Day Quintin <br> Thank you for making contact with us on Hellopeter.<br> Please note that we tried contacting you on 081... to no avail.<br> We certainly understand and acknowledge why you wanted to bring this matter to our attention.<br> Kindly be advised that we have followed up with the Network Team to provide us with feedback.<br> Your ***<br> We sincerely apologise for the inconvenience.<br> ---<br> <br> My issues:<br> 1. They called the wrong number - not my current number, not my backup number NOT even the number I put on HelloPeter, but a number that I do not have anymore.<br> 2. They did not respond to the email I sent back giving them the correct numbers<br> 3. They have not given me any feedback on the original query OR the email that was sent