Still no feedback

<p>indly assist as the customer is not happy with the service received thus far from telkom mobile as he still being charged for the device which was to be paid up months ago , the customer is requesting the amount to be credited back , based on the calculations the customer is to be credited the amount of R 199*6=R1194, kindly assist</p> <p> </p> <p> </p> <p>Below are the cases closed regaring the matter<br /> ***0,***5, ***4- case number hellow peter,</p> <p><br /> </p> <p>Current case number:***</p> <p> </p> <p>Still awaiting feedback on my refund. once again I am being told by the customer care consultant that it is a special investigation. I have to wait some more for a reply on my refund. I have done everything as expected of me that was suggested by Telkom but Telkom still has not come to the table in this regard. I need this problem sorted out before the end of the month and my new statement sent to me asap.</p>