CT
Carmen T

1 reviews | Active since Jan 2016

21 Jan 2016, 14:00

Still no feedback

It's been a struggle to get this sorted out. I'm highly upset and would appreciate if you can atleast contact me and keep my up to date but no. IF someone doesn't contact me soon with the problem solved I'm canceling the whole thing and no payment will be received I'm tired of hearing they'll phone me back in the mean time I'm sitting with this phone I don't want and a bill to high. This is unacceptable I've been a perfect client since day one I keep on giving you second chances but you still lack in client services.

0
Replies (1)
Telkom
Telkom's reply21 Jan 2016, 15:14
Official
Hello carmen9,

We apologise for the delay and inconvenience caused. OUr consultants will urgently look into this matter and be in touch.

Your reference remains SM186615

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,