AS
ALYSON S

1 reviews | Active since Mar 2017

01 Apr 2017, 13:56

STILL NO DSL LINE

<p>Thought after reporting Telkom and the bad service in trying to secure our DSL line, having had a phone call apparently to advise it would be availble within 3 working days, emails sent to follow up ---- three (3) working days have come and gone. Follow up response is that our problem has been escalated as at yesterday. So it is now coming up to two months waiting. Shame on Telkom!!!!!!!!! We had reported that we were so thrilled that communications seemed to be taking place and that we were getting somewhere. Seems this is not the case!!!!!!</p>

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Replies (1)
Telkom
Telkom's reply02 Apr 2017, 10:25
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team