Still no data
<p>I took out a data contract at Telkom on the 1st of July 2016. The contract at that stage was structured as a 500mb all networks data and 5Gb Telkom data as this was a promotion for that period. To this day I have not received the 5Gb as advertised and only the 500mb and have logged numerous calls to the call centre. Even my account states the deal clearly as 500mb + 5Gb Telkom data. The last call I logged in January 2016 the person on the phone admitted that she can see I did not receive the 5Gb data and that it was escalated with a tracking number etc and that someone will phone me but to this day I have not received any feedback ( ********** 5). I have lost faith in Telkom and no longer want the contract and want a refund for the months I have been paying for something I did not receive. </p>
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Yazied
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Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
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Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
