still no contact by telkom

on 25 june 2015 I was promised my problem will be solved then till 4 july no answer and upon complaining again I was rest assured on 6 july 2015 that someone will phone tomorrow from 6 july till today 21 august that tomorrow never come. *** is going on you people are interested in helping me or not if not please cancel my fibre line I'm I'm gonna stop paying from end august 2015 until u sort out the problem or remove the lines from my premises.<br> <br> please call me if you think you can help other stop the services.<br> <br>