TVdB
Tom Van den Bon

1 reviews | Active since Jan 2014

09 Feb 2015, 09:48

Still no cancellation since June 2013!!

On 26 June 2013 I went to a Telkom Mobile branch in Rosebank to cancel my account. I filled in the form and they faxed it and gave me a proof of fax sent. Today is the 9th of February 2015. My account is still active and Telkom is still debiting my account every month.<br> <br> What do I have to do to get the account cancelled and get my monies back???

0
Replies (1)
Telkom
Telkom's reply09 Feb 2015, 14:12
Official
Hello tvdbon,

Thank you for making contact with us.

Please be advised that we tried contacting you and we could not get hold of you so we sent you an email. Kindly respond to the email so that we can assist you accordingly.

Here is you ***

Regards
Ntsikelelo Ngcanga
Telkom Social Media Team