UvdM
Urshla van der Merwe
1 reviews | Active since Sept 2014
04 Apr 2016, 11:03
STILL NO CANCELLATION
CANCELLED MY TELKOM ACC IN OCTOBER 2015, TO DATE I'M BEEN BILLED. Reported this matter to Hello Peter on 09.02.16 @ 5:44. @ 5:53 I got a response from WILLIAM, SM198437, PROMISING TO DEAL WITH THE MATTER 03.03.16 I've received a new Telkom bill. Reported it again on 03.03.16 @ 10:27 @ 11:18 I got a response from TELKOM SOCIAL MEDIA TEAM, SM198437 PROMISING ITS BEEN DEALT WITH. 26.03.16 I'VE RECEIVED A NEW BILL. WHAT THE HELL ARE YOU PEOPLE DOING OR SHOULD I RSTHER SAY \NOT DOING\". ONCE AGAIN TELKOM: I WANT MY FINAL BILL AS PER CANCELLATION OCTOBER. I WILL PAY IT AS SOON AS I RECEIVE IT. IF I GET BLACK LISTED DUE TO TELKOMS NEGLIGENCE, THIS MATTER WILL BE TAKEN TO COURT!!!"
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Telkom's replyOfficial
04 Apr 2016, 13:14Hello Brenjars,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM198437
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM198437
Regards
Luleka
Telkom Social Media Team
Telkom's reply04 Apr 2016, 13:14
Official
Hello Brenjars,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM198437
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM198437
Regards
Luleka
Telkom Social Media Team