TR
Trisha R
1 reviews | Active since Jul 2013
25 Jan 2016, 15:45
Still no cancellation!
I refer to previous complaint on 07/01 regarding my cancellation that has not been done. I STILL have not heard a thing from Telkom. *** was given to me but means jack **** as nothing has been done. I keep getting promised an escalation every time I phone in yet this has not been captured anywhere with nothing being done every time I actually am able to make contact to follow up! DO YOUR FREAKING JOBS TELKOM CANCELLATION DEPARTMENT!!!!!!
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Telkom's replyOfficial
25 Jan 2016, 17:45Hello snazette,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM184456.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM184456.
Kind Regards
Gadija
Telkom Social Media Team
Telkom's reply25 Jan 2016, 17:45
Official
Hello snazette,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM184456.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM184456.
Kind Regards
Gadija
Telkom Social Media Team