MK
Marlyn K
1 reviews | Active since Nov 2015
17 Feb 2016, 20:04
Still no action
I have complained about your billing services last week regarding trying to debit my account for services I no longer have. Still no one phoned me and yet you tried to debit again, with even a bigger amount. I couldn't reach you telephonically and I refuse to hold on for longer than 10 minutes for someone to answer my phone call. <br> Please stop this debit order, or I will have to take further action.
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Telkom's replyOfficial
17 Feb 2016, 20:51Hello Nita52014,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Ruksana
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Ruksana
Telkom Social Media Team
Best regards,
Telkom's reply17 Feb 2016, 20:51
Official
Hello Nita52014,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Ruksana
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Ruksana
Telkom Social Media Team
Best regards,