BK
Bhekinkosi K

1 reviews | Active since Oct 2022

25 Apr 2023, 10:31

Still Misrepresenting Sales.

You guys completely misrepresented the sale for a pocket router together with what was suppose to be 20gigs of data. the price I agreed to did not matched what I got charged. The 20 gigs was in actual fact two separate contracts of 10 gigs each at a higher overall price. I was told this would all come with a free showmax subscription which also turned out to be at an additional charge. Truthfully If I knew which Ombud's man to go to I would have reported the lot of you guys, because for some reason I spoke to two separate agents and a manager to confirm details - so this leads me to believe all of this was deliberate.

0
Replies (2)
BK
Bhekinkosi K's update25 Apr 2023, 10:16
Reviewer Update
Hi,

Are you replying with this because they sold me the router? or are you referring to the call I just had with your agent to try and get the one 10gig sim I am settling for get activated? because I dont want to have to pay the return fee?

Could you please provide me with context for your response.
BK
Bhekinkosi K's update11 May 2023, 14:48
Reviewer Update
Showmax
VIVA Life
Fix my technology
Rescue Box
Peeq
Mobile Talk

You guys are unbelieveable. I am out here phoning companies I dont have relationships with trying to cancel policies I didnt knowingly agree to because some sales man got trained to misrepresent a sale for you guys. Your industries are so wide and different, I would have reported you to the ombud if I understood who violated my privacy.

This time when you reply, dont delete your response.