1 reviews | Active since Jul 2016
Still little to no internet Case#***4
<p>Once again Telkom forced me to write a review</p> <p> </p> <p>it is now 3 weeks that i am without internet and i keep getting different stories when i phone Telkom support, all i wanted was service and i got none, i have a sms to prove it will take up to 7 days etc and that also did not happen, so in the end Telkom will take my money for this so called service they give me. i see it as *****ing from someone if you pay for a product and not getting it.</p> <p> </p> <p>Will this ever get sorted or can i arrange a call with an agent to cancel my contract as i feel Telkom is breaching.</p>
Good Day
Thank you, i look forward to the feedback and outcome.
Regards
Wayne Stears
Good Day
Thank you, i look forward to the feedback and outcome.
Regards
Wayne Stears
Good day
i have no internet connectivity since last night and i just feel i am getting nowhere with support and since my first call log it is more than 14 working days and i know im going to get billed for a service that is not working.
i am now escalating this case with the Ombudsman (ICASA) as i am now done fighting for nothing.
Good day
i have no internet connectivity since last night and i just feel i am getting nowhere with support and since my first call log it is more than 14 working days and i know im going to get billed for a service that is not working.
i am now escalating this case with the Ombudsman (ICASA) as i am now done fighting for nothing.
