DB
Dewald B

1 reviews | Active since Mar 2013

13 Jan 2016, 14:46

Still keep on deducting after many cancellations..

I took a contract 2012 or 2013 at 8ta for monthly data on a simcard ***.<br> Now I am currently unemployed and without any income.<br> <br> After various cancellation attempts (in 2015) at the store it self and the call centre, they still keep on deducting.<br> Every time at the store they ensured me it is cancelled.<br> <br> My case number is ***4.<br> I even tried blocking them at my Bank .. without any success.<br> <br> There is no other option, but to ask for help from HELLO PETER.<br> Thanks.

0
Replies (1)
Telkom
Telkom's reply13 Jan 2016, 16:57
Official
Hello Dewald Bekker,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM187121

Regards
Luleka
Telkom Social Media Team